Return & Refund Policy

Prescription treatments are not eligible for return or refund in accordance with applicable laws and regulations governing telemedicine services and the dispensing of prescription medications.

By purchasing through our platform, you acknowledge and agree that all medications provided are final sale and cannot be returned or refunded once dispensed.

We do not accept returned shipments under any circumstances.

In the event of a verified error, damage, or issue with your order, we reserve the right, at our sole discretion, to offer a replacement or reshipment. To report such an issue, you must contact our support team promptly upon receipt.

For assistance, please contact us via chat on our website, email at contact@peaknow.com, or by phone at 878-PeakNow.